Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
The best customer experience conferences to attend in 2025
Are you eager to elevate your customer experience (CX) strategy in 2025? The following must-attend CX conferences will deliver cutting-edge insights, actionable strategies, and networking opportunitie...
By Qualtrics
Employees and leaders not seeing eye to eye on AI
Workers across the globe are placing low levels of trust in their bosses to implement AI effectively according to new research from Qualtrics, with findings also revealing differing views on the techn...
By Qualtrics
2025 is a landmark year for customer and employee experience
Qualtrics leaders share their expert thoughts for the year ahead 2025 will be the year hype becomes reality when it comes to improving customer and employee experiences with AI, and early leaders w...
By Qualtrics
The best books on artificial intelligence (AI)
Hunting for the best books on artificial intelligence? Look no further; our curated list of must-reads covers essentials for everyone – from beginners to seasoned AI pros. We’ve compiled books s...
By Qualtrics
Qualtrics Named a Leader in The Forrester Wave: Customer Feedback Management Solutions, Q4 2024
The Forrester WaveTM: Customer Feedback Management Solutions, Q4 2024 is here, and we’re thrilled to announce that Qualtrics has been named a Leader among the top vendors evaluated. In this report, ...
By Qualtrics
Defining the future of experience management in a rapidly changing landscape
In today’s fast-paced digital landscape, businesses struggle to meet rapidly changing customer expectations. It’s essential to quickly identify trends and make informed decisions. Qualtrics makes ...
By Qualtrics
Global consumer trends for 2025 revealed
Understanding what drives consumer loyalty – and what leads to churn – is crucial for any business looking to succeed in an incredibly competitive market. Here’s a snapshot of how the latest con...
By Qualtrics
4 takeaways for government leaders from X4 2024
Government agencies often struggle to prioritize improvements that will make the most impact on the experience for customers and employees. At this year’s X4, we heard from various government leader...
By Qualtrics
Achieving Equity and Enhancing Quality of Life in Healthcare
Steven Issa, Former Chief Digital Officer of the Australian Digital Health Agency joined Will Hudson, Vice President, Public Healthcare and Phill Bland, Global Government Advisor at a Qualtrics Health...
By Qualtrics
Qualtrics named a Leader in Forrester Customer Journey Orchestration Platforms Wave
The Forrester WaveTM: Customer Journey Orchestration Platforms, Q2 2024 has been published, and we’re proud to reveal that Qualtrics has been named a Leader among top vendors in the CJO market! I...
By Qualtrics
Must-read customer experience books for 2024
It’s that time again – we’ve published our 2024 reading (and listening) round-up for CX professionals looking to refresh their expertise and prime their thinking for the year ahead. Developin...
By Qualtrics
X4 2024 Customer Experience Showcase: Strengthening the power of human connection
From automating repetitive tasks to acting on signals of frustration from your online customers, AI capabilities permeate every part of our CX platform, strengthening the power of human connection. ...
By Qualtrics
X4 2024 Employee Experience Showcase: Powering the future of work with AI
This year’s X4® revealed how a synergy of people science strategy and next-generation AI tools can take data and insights further, faster. Here’s how our tools are delivering powerful EX gains ev...
By Qualtrics
X4 2024 Strategy & Research Showcase: Introducing the future of insights generation
At X4® 2024, we showcased how Qualtrics AI® enables teams to quickly summarize, analyze, and elevate qualitative and quantitative data, transforming the way research is done and amplifying business ...
By Qualtrics
The original names of 25 famous companies
Do you ever wonder how different life would be if you had been named something different? When it comes to branding, the right name can make or break the outcome of a company’s trajectory. Would we ...
By Qualtrics
